Category Change The category of water connection can be converted (Non-domestic to Domestic or vice versa)  if the nature of consumption changes from one category to another or due to change in occupancy necessitating change of nature of consumption,  by applying in the prescribed form (Form X) and remitting the…

Disconnection / Re – connection Water connections can be disconnected temporarily for a minimum period of  three months and a maximum period of 12 months as per the request of the consumers in the prescribed application form to the Assistant Executive Engineer along with the remittance of application fee, disconnection…

Water Connection Alteration Inside Installation Inside installations means all the pipes, specials, valves, cocks, taps, other fittings and appurtenances laid beyond the water meter within the customers premises and shall include the service pipe and water connections also. Inside installations shall be laid only with prior sanction in accordance with…

Ownership Change Ownership of water connections can be changed when there is a change in ownership and shall be affected only based on written application in the prescribed form along with the below mentioned documents to the offices concerned. The change of ownership is allowed only after clearing all water…

New Water/ Sewer Connections Application for water/ Sewer connections shall be submitted through eTapp online web portal. Consumers have to create an account with their email-id on the eTapp web portal to submit applications, multiple applications can be submitted with this account. Mobile number is also necessary to submit applications…

Services Related to Water Meter Meter Replacement The consumer shall repair or replace the defective water meter within 30 days, with the concurrence of KWA, on receipt of notice, at his cost. In case of default, a surcharge at the rate of 25% on the monthly water charges for the…