eABACUS - The Enterprice Utility Billing Suite

It covers all the business process of Revenue in KWA such as Consumer management, Billing management, Collection management, Finance management, Meter management, Service management, etc. The system Handles about 1.6 million consumer records which provides Auditing, Billing, Collection, Monitoring, Administration facilities.


Application to track the monthly payment to the HR staff in the organization

MARCH is Monitoring, Accounting and Reporting by Centralized HR System, an automated software which is developed to track all the information related with the daily wages staffs of KWA. HR means hand receipt. This application generates a bill in KPW 24 format. HR means hand receipt. This hand receipt is given to contractors for paying the salary of daily wage staffs who are working under them. Instead of making direct payments to these staffs, the system generates a bill in the format of KPW 24.


Kerala Water Authority (KWA), on behalf of Government of Kerala, is entrusted with the task of providing quality drinking water and sewerage services in an eco-friendly and sustainable manner to the people of the State. KWA is responsible for the design, construction, execution, operation and maintenance of most of the water supply schemes and for the collection & disposal of the waste water in the State of Kerala. KWA is also responsible for establishing globally accepted Standards in water supplyand sewerage.
KWA is intending to have an integrated software solution through Enterprise Resource Planning (ERP) for automating their office functionalities and  improving the service delivery. The bidder needs to understand the existing IT infrastructure and to integrate the existing applications, to the maximum extent possible, without affecting the performance of the proposed ERP solution.

KWA ERP project was awarded to system integrator  a project monitoring agency was selected by tendering pro


  Laboratory Information Management System for all Quality Control Offices

Centralised Solution for central Laboratory & other 15 Quality Control Laboratories operations and Management. The Workflow from sample reception to reporting has been automated as per the Business Process of the Laboratory.

Pask  project status alert system of Kerala Water Authority


Project monitoring system to track the progress of schemes which are being developed all over Kerala. Includes integrated issue traker to identify problems and stubling blocks in projects

PASK is a project status alert system of Kerala Water Authority for providing frequent updates of the progress status of on-going projects of KWA via web and SMS. Users can subscribe to any project for obtaining regular status alerts of the project. The subscribed users will get the progress status of the project on his mobile phone as SMS. Apart from this, people can check the status of the projects through this website. The status changes on a particular project will be reflected in the project page.


Short term executing project status system for KWA to track short term projects like draught works which are to be executed at very high speed


Application for managing and monitoring the deposit and other short term construction works in KWA officers around Kerala. It was designed to be a key application in monitoring of drought related works as well.


The I.T wing is headed by CHIEF ENGINEER (HRD & GL).The Co-Ordinator is Secretary -KWA Officers in the wing include


Executive Engineer (IT) -1                                                                            Database Administrator-1

Assistant Executive Engineer (IT) -2                                                         Assistant Database Administrator-2

Assistant Engineer IT -2

Other  TEAM  members working at different offices working for support activities of KWA IT Projects


15  TEAM Members selected in first phase


This wing performs the following activities:

  • The IT wing is involved in providing the infrastructure for automation, the governance for the use of the network and operating systems, and assistance in providing the operational units the functionality they need.
  • Development and maintenance of Database
  • Network Administration
  • Web Development and Administration
  • Provision of Letters/File Tracking System to all the Sections/Offices
  • Identification of new projects
  • Analysis and design of software’s
  • Training of office staff to use different applications/systems
  • Support the hardware, communications infrastructure, interact with the software company to resolve technical issues, apply updates/patches, etc
  • Daily Database backups at predefined intervals for disaster recovery in minimal time.