Know Your Service
Service Name | Description of the Service | Fees Applicable | Designated Officer for Service delivery | Service Timeline | List of documents needed | How to apply |
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Providing Water Connection | Means the connection provided from the main to a premises to supply water for manufacturing process. | Fees vary depending upon the estimate | Domestic - House - Asst. Engineer, Flat,Villa - Exe. Engineer. Non-domestic - Multi-storied - Exe. Engineer, Others - Asst. Exe. Engineer. Special - Plinth 300m2 and above - Exe. Engineer, Plinth below 300m2 - Asst. Exe. Engineer. Industrial - Asst. Exe. Engineer. | 15 days | Any id proof/Proof of ownership | Click here |
Providing Sewer Connection | Access of rain water flow from roofs, courtyard, platform should be prevented. Should divert waste water from kitchen, bathroom, washing place, urinals, stables, cone or shed, through drains of specified type approved by AEE not smaller than 100 mm. | Fees vary depending upon the estimate | Domestic - House - Asst. Engineer, Flat,Villa - Exe. Engineer. Non-domestic - Multi-storied - Exe. Engineer, Others - Asst. Exe. Engineer. Special - Plinth 300m2 and above - Exe. Engineer, Plinth below 300m2 - Asst. Exe. Engineer. Industrial - Asst. Exe. | 15 days | Any id proof/Proof of ownership | Click here |
Meter Replacement | If on examination any meter is found to be out of order and not registering correctly has to be replaced | 10 | Assistant Engineer | 15 days | Photo of new meter & Test certificate | Click here |
Meter Replacement after Meter Stolen | മീറ്റർ മോഷണം പോയാൽ ഉടൻ വാട്ടർ അതോറിറ്റിയെ അറിയിക്കുകയും. പ്രാദേശിക പോലീസ് സ്റ്റേഷനിൽ ഒരു പരാതി രജിസ്റ്റർ ചെയ്യുകയും വേണം. അനന്തര നടപടികൾക്കായി പോലീസ് സ്റ്റേഷനിൽ നിന്നും ലഭിച്ച FIR സഹിതം സെക്ഷൻ ഓഫീസുമായി ബന്ധപ്പെട്ട് ജല കണക്ഷൻ പുനഃസ്ഥാപിക്കുന്നതിനായി എ ഇ ക്ക് ഒരു അപേക്ഷ നൽകുക. എ ഇ യുടെ പരിശോധന റിപ്പോർട്ടിന്റെ അടിസ്ഥാനത്തിൽ ഉപഭോക്താവിന്റെ ചിലവിൽ പുതിയ ഒരു മീറ്റർ വഴി, ഫീസുകൾ അടച്ച ശേഷം കണക്ഷൻ പുനഃസ്ഥാപിക്കാൻ AEE ഉത്തരവിടുന്നു. | 75 | Assistant Engineer | 15 days | Photo of new meter & Test certificate | Click here |
Disconnection and Reconnection | ഉപഭോക്താവ് അതുവരെയുള്ള എല്ലാ കുടിശ്ശികകളും അടക്കണം. അതിന് ശേഷം അസിസ്റ്റന്റ് എക്സിക്യൂട്ടീവ് എഞ്ചിനീയർക്ക് നിർദ്ദിഷ്ട അപേക്ഷാ ഫോമിൽ അപേക്ഷ നൽകി നിർദ്ദിഷ്ട ഫീസും അടച്ച് ഉപഭോക്താക്കൾക്ക് കുറഞ്ഞത് മൂന്ന് മാസത്തേക്കും പരമാവധി 12 മാസത്തേക്കും ജല കണക്ഷനുകൾ താൽക്കാലികമായി വിച്ഛേദിക്കാം. | 115 | Assistant Engineer | 15 days | Meter reading | Click here |
Temporary Disconnection | Whenever the owner or occupier desires to have his connection closed temporarily with a minimum period of 3 months and a max period of 12 months. | 65 | Assistant Engineer | 15 days | Meter reading | Click here |
കുടിവെള്ള കണക്ഷൻ പുനഃസ്ഥാപനം | A reconnection of water supply to the premises shall be made only after the entire amount due from the owner or occupier of the premises | 65 | Assistant Engineer | 15 days | Meter reading | Click here |
Extension | No extension shall be made to the inside installation without the previous sanction of AE | 50 | Assistant Engineer | 15 days | Any id proof/Proof of ownership, Plan, Meter reading | Click here |
വാട്ടർ മീറ്റർ പരിശോധനക്കായ് ചെയ്യേണ്ടത് | If the owner or occupier of the premises entertains doubts about the accuracy of the meter installed at his premises | 10 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Point Shifting | Moving the water meter from its current location to a new location on the same premises. This may be necessary due to various reasons, such as construction work, renovations, or better accessibility for meter reading and maintenance. | 115 | Assistant Engineer | 15 days | Meter reading | Click here |
Permanent Disconnection | Whenever the owner or occupier desires to have his connection closed permanently, the owner should remit all sums and penalties due to the authority. | 65 | Assistant Engineer | 15 days | Meter reading | Click here |
Reconnection after D.R Disconnection | Reconnecting a water supply after a drought-related disconnection | 0 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Replacement after Meter Testing | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 10 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (15mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 10 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (20mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 10 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (25mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 15 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (40mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 25 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (50mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 30 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (75mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 60 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (80mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 100 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (200mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 150 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (300mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 500 | Assistant Engineer | 15 days | Meter reading | Click here |
Meter Testing (450mm) | If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed. | 500 | Assistant Engineer | 15 days | Meter reading | Click here |
Certificate of non-availability of Water from Water Supply Agency | On receipt of the application with fee, the Assistant Engineer shall arrange to inspect the feasibility of the connection to the application's premises. If not feasible to give a connection ,certificate of non-availability is issued. | 0 | Assistant Engineer | 15 days | Any id proof/Proof of ownership | Click here |
Water Quality Tesing | Quality of water samples can be checked by submitting a sample, making payment and collecting the laboratory result. | Fees vary depending upon the parameters. | Assistant Engineer | 15 days | NA | Click here |
Payment options available 1. Online Payment (Net Banking) 2. Credit/Debit Card Payment 3. Unified Payments Interface (UPI) |
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Process flow of Providing new water connection | ||||||
Process flow of Providing new sewerage connection | ||||||
Process flow of issuing Certificate of non feasibility of water | ||||||
Process flow of Changing ownership of water connection |