സേവനാവകാശം
കേരള സംസ്ഥാന സേവന അവകാശ നിയമം 2012 അനുസരിച്ച് കേരള ജല അതോറിറ്റി നൽകുന്ന സേവനങ്ങളുടെ പട്ടികയും നിശ്ചിത സമയപരിധിയും നൽകുന്നു. ഈ സേവനങ്ങൾക്കായുള്ള നിയുക്ത ഉദ്യോഗസ്ഥർ, ആദ്യത്തെ അപ്പലേറ്റ് അതോറിറ്റി, രണ്ടാമത്തെ അപ്പലേറ്റ് അതോറിറ്റി എന്നിവയാണ് താഴെ പറയുന്നത്.
| Sl: No . | സേവനം | വിഭാഗം | Stipulated Time Limit | Designated Officer | I- Appellate അതോറിറ്റി | II- Appellate അതോറിറ്റി |
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|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | ||
| 1 | Providing Water Connection (Urban / Rural Area) | Domestic | Flat, Villa etc. | 15 days | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
|
| House | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| Non- Domestic | Multi- storied | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| മറ്റിനങ്ങൾ | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| Special | Plinth 300m2 and above | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| Plinth below 300m2 | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| Industrial | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| 2 | Providing Sewer Connection (Urban / Rural Area) | Domestic | Flat, Villa etc. | 15 days | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
|
| House | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
|||||
| Non- Domestic | Multi- storied | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
||||
| മറ്റിനങ്ങൾ | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
|||||
| Special | Plinth 300m2 and above | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| Plinth below 300m2 | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| Industrial | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| 3 | Conversion (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 4 | Transfer of Ownership (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 5 | Meter Replacement (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 6 | Meter Replacement after Meter Stolen (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 7 | Disconnection and Reconnection (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 8 | Temporary Disconnection (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 9 | Reconnection (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 10 | Extension (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 11 | Meter Testing (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 12 | Meter Point Shifting (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 13 | Permanent Disconnection (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 14 | Reconnection after D.R. Disconnection (All Category) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 15 | Special Connection Deposit refund | 15 days | Assistant Executive Engineer | Executive Engineer | Superintending Engineer |
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| 16 | Water sample of private wells Quality test (Physical & Chemical) | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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| 17 | Certificate of non-availability of water from Water Supply Agency | 15 days | Assistant Engineer | Assistant Executive Engineer | Executive Engineer |
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കുടിവെള്ള വിതരണത്തിനും മലിനജല സേവനങ്ങൾക്കുമുള്ള കേരളത്തിന്റെ നോഡൽ ഏജൻസി