Know Your Service

Contact us
FAQ
Act & Orders
RTS
Service NameDescription of the ServiceFees ApplicableDesignated Officer for Service deliveryService TimelineList of documents needed How to apply
Providing Water ConnectionMeans the connection provided from the main to a premises to supply water for manufacturing process.Fees vary depending upon the estimateDomestic - House - Asst. Engineer, Flat,Villa - Exe. Engineer. Non-domestic - Multi-storied - Exe. Engineer, Others - Asst. Exe. Engineer. Special - Plinth 300m2 and above - Exe. Engineer, Plinth below 300m2 - Asst. Exe. Engineer. Industrial - Asst. Exe. Engineer.Urban – 15 Days, Rural – 30 DaysAny id proof/Ownership certificateClick here
Providing Sewer ConnectionAccess of rain water flow from roofs, courtyard, platform should be prevented. Should divert waste water from kitchen, bathroom, washing place, urinals, stables, cone or shed, through drains of specified type approved by AEE not smaller than 100 mm.Fees vary depending upon the estimateDomestic - House - Asst. Engineer, Flat,Villa - Exe. Engineer. Non-domestic - Multi-storied - Exe. Engineer, Others - Asst. Exe. Engineer. Special - Plinth 300m2 and above - Exe. Engineer, Plinth below 300m2 - Asst. Exe. Engineer. Industrial - Asst. Exe. 60 daysAny id proof/Ownership certificateClick here
Meter ReplacementIf on examination any meter is found to be out of order and not registering correctly has to be replaced10Assistant Engineer15 daysPhoto of new meter & Test certificateClick here
Meter Replacement after Meter StolenInform Water Authority and a complaint has to be registered in local Police Station. Get the FIR from the Police station and contact section office for further action. A request has to be given to concerned AE along with the above FIR for restoration of water connection. Based on the inspection report of AE, the AEE orders to restore the connection after collecting the restoration charges. Consumer has to provide the new meter.75Assistant Engineer15 daysPhoto of new meter & Test certificateClick here
Disconnection and ReconnectionWater connections can be disconnected temporarily for a minimum period of  three months and a maximum period of 12 months as per the request of the consumers in the prescribed application form to the Assistant Executive Engineer along with the remittance of application fee, disconnection fee and all dues.115Assistant Engineer15 daysMeter readingClick here
Temporary DisconnectionWhenever the owner or occupier desires to have his connection closed temporarily with a minimum period of 3 months and a max period of 12 months.65Assistant Engineer15 daysMeter readingClick here
ReconnectionA reconnection of water supply to the premises shall be made only after the entire amount due from the owner or occupier of the premises65Assistant Engineer15 daysMeter readingClick here
ExtensionNo extension shall be made to the inside installation without the previous sanction of AE50Assistant Engineer15 daysClick here
Meter TestingIf the owner or occupier of the premises entertains doubts about the accuracy of the meter installed at his premises10Assistant Engineer15 daysMeter readingClick here
Meter Point ShiftingMoving the water meter from its current location to a new location on the same premises. This may be necessary due to various reasons, such as construction work, renovations, or better accessibility for meter reading and maintenance.115Assistant Engineer15 daysMeter readingClick here
Permanent DisconnectionWhenever the owner or occupier desires to have his connection closed permanently, the owner should remit all sums and penalties due to the authority.65Assistant Engineer15 daysMeter readingClick here
Reconnection after D.R DisconnectionReconnecting a water supply after a drought-related disconnection0Assistant Engineer15 daysMeter readingClick here
Meter Replacement after Meter TestingIf you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.10Assistant Engineer15 daysMeter readingClick here
Meter Testing (15mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.10Assistant Engineer15 daysMeter readingClick here
Meter Testing (20mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.10Assistant Engineer15 daysMeter readingClick here
Meter Testing (25mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.15Assistant Engineer15 daysMeter readingClick here
Meter Testing (40mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.25Assistant Engineer15 daysMeter readingClick here
Meter Testing (50mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.30Assistant Engineer15 daysMeter readingClick here
Meter Testing (75mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.60Assistant Engineer15 daysMeter readingClick here
Meter Testing (80mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.100Assistant Engineer15 daysMeter readingClick here
Meter Testing (200mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.150Assistant Engineer15 daysMeter readingClick here
Meter Testing (300mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.500Assistant Engineer15 daysMeter readingClick here
Meter Testing (450mm)If you feel that your meter is not registering the correct consumption you can get the meter tested for its accuracy from the Authority after remitting the required fee. If on testing, it is found that there is a variation of plus or minus 10% or more the last meter reading will be corrected accordingly and billed.500Assistant Engineer15 daysMeter readingClick here
Certificate of non-availability of Water from Water Supply AgencyOn receipt of the application with fee, the Assistant Engineer shall arrange to inspect the feasibility of the connection to the application's premises. If not feasible to give a connection ,certificate of non-availability is issued.0Assistant Engineer15 daysClick here
Water Quality TesingQuality of water samples can be checked by submitting a sample, making payment and collecting the laboratory result.Fees vary depending upon the parameters.Assistant Engineer15 daysClick here
Payment options available

1. Online Payment (Net Banking)
2. Credit/Debit Card Payment
3. Unified Payments Interface (UPI)
Process flow of Providing new water connection

Kerala’s nodal agency for Drinking Water supply and Sewerage Services

Vellayambalam, Trivandrum
+91-471-2738300
(10am - 05 pm)
Contact us
Skip to content